PRIVACY POLICY
Privacy Policy for Goal-Fest Kicks Academy
Effective Date: 3rd July 2022
Last Updated: 8th June 2025
Goal-Fest Kicks Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Full name, date of birth, and gender.
- Contact Data: Email address, phone number, and postal address.
- Payment Data: Billing information, payment card details (processed securely through third-party payment processors).
- Technical Data: IP address, browser type, and operating system (collected through cookies and analytics tools).
- Usage Data: Information about how you use our website and services.
- Marketing and Communications Data: Your preferences for receiving marketing materials from us.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our services, including booking and scheduling sessions.
- To communicate with you regarding updates, changes, or important notices.
- To process payments securely.
- To improve our website, services, and user experience.
- To send marketing communications (only if you have opted in).
- To comply with legal obligations, such as tax and accounting requirements.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: When you have given us explicit consent for specific purposes, such as marketing.
- Contractual Necessity: To fulfill our obligations under a contract with you (e.g., providing services).
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights and interests do not override these.
4. How We Share Your Information
We may share your personal data with:
- Service Providers: Third parties that assist us in providing our services (e.g., payment processors, IT support).
- Legal Authorities: When required by law or to protect our legal rights.
- Marketing Partners: With your consent, we may share your information with trusted marketing partners.
We do not sell or rent your personal data to third parties.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements.
6. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data (subject to legal exceptions).
- Restriction: Request restriction of processing your data.
- Objection: Object to the processing of your data for certain purposes.
- Data Portability: Request transfer of your data to another party.
- Withdraw Consent: Withdraw your consent for data processing (where applicable).
To exercise your rights, please contact us using the details below.
7. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and collect information about how you use our site. For more information, please see our [Cookie Policy].
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please check back periodically to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Goal-Fest Kicks Academy
Email: football@goal-fest.co.uk
Phone: 07437499789
Address: 72 North Street, Romford, England, RM1 1DA
12. Complaints
If you are not satisfied with our handling of your personal data, you have the right to lodge a complaint with the UK’s data protection authority:
Information Commissioner's Office (ICO)
Website: [https://ico.org.uk](https://ico.org.uk)
Phone: 0303 123 1113